This article provides instructions on accessing Adobe Creative Cloud applications on a Windows or macOS computer.
You will need to download and install the Creative Cloud desktop app to download other Creative Cloud applications like Photoshop, Illustrator or Premier. Any of the following methods will should allow you download and install the app.
Be advised the experience is slightly different for macOS and Windows users - in both cases, you will download an installer file (typically a *.dmg file on macOS, or an *.msi file on a Windows computer). You will run the downloaded installer and install the application as you would for any other downloaded installer/application.
Download speeds will vary, depending on the speed of your home or local connection to the internet. Adobe may also be experiencing heavy loads and this could impact download speed performance. Plan for a significant amount of time to download these applications.
Once the app is installed on your desktop or laptop computer, you can download other Creative Cloud applications.
Adobe provides online training Creative Cloud applications for users, from beginners to experts–please review Adobe’s Creative Cloud tutorials page for more information.
If you experience any issues, please report them to the helpdesk via email at email@example.com or using the web form. Your request or issue will be routed to the appropriate staff member for further investigation - we will do our best to fix any issue we can.