For more information and updates on MassArt's response to the Coronavirus/COVID-19 pandemic, please visit Please review the Technology department operations during Coronavirus-COVID-19 pandemic wiki article for information on access to Technology department facilities and services. Please submit technical issues and service requests to the help desk web customer portal, via email at, or via phone 617.879.7888.
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The College President or designee will declare a campus state of emergency if such action is warranted.  The Chief of Campus Police or designee may activate the Rapid Response Team depending on level of emergency designated by Emergency Director or designee. RRT follows the National Incident Management Systems’ guidelines created by the Federal Emergency Management Agency as outlined in MassArt’s Emergency Operations Plan.  Additional members of the community may be called to participate with the RRT, depending on the type of emergency.

The RRT meets monthly throughout the year to plan and participate in crisis simulations. Crisis response plans and procedures are regularly updated to reflect the latest industry best practices. Debrief meetings are held after all incidents to evaluate the campus’s response and provide updates. The RRT is led by Dwayne Farley, Chief of Police/ Director of Public Safety and includes: