For more information and updates on MassArt's response to the Coronavirus/COVID-19 pandemic, please visit Please review the Technology department operations during Coronavirus-COVID-19 pandemic wiki article for information on access to Technology department facilities and services. Please submit technical issues and service requests to the help desk web customer portal, via email at, or via phone 617.879.7888.
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Students who receive financial aid in excess of their MassArt bill are eligible to receive a refund of their financial aid monies to assist with other educational expenses. For example, a student who lives off-campus may receive financial aid over and above the college bill and use the excess to help pay for rent and other expenses. Generally, the first refunds for the fall semester are done in October, and in March for the spring semester. If you need assistance in determining when you will receive your refund check(s), please make an appointment with the Office of Student Financial Assistance.

Please note that any student that accepts a refund check and withdraws before 60% of the semester has passed may owe money to the college and/or the Federal Government. For more information, please read the following section, Federal Refunds.



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