For more information and updates on MassArt's response to the Coronavirus/COVID-19 pandemic, please visit massart.edu/coronavirus. Please review the Technology department operations during Coronavirus-COVID-19 pandemic wiki article for information on access to Technology department facilities and services. Please submit technical issues and service requests to the help desk web customer portal, via email at helpdesk@massart.edu, or via phone 617.879.7888.
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The Technology department offers a range of services for faculty, staff, including the following:

  • Resources, including tutorials, handouts, and information about best practices in computing.
  • Consultation with academic specialists to help you flesh out ideas, make informed decisions, and develop interactive course materials.
  • Training in the "essentials" for faculty, staff, and students, including online, self-paced software training.
  • Support for email, telephone, and networked services.
  • Hardware troubleshooting for offices and classrooms on campus.


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