For more information and updates on MassArt's response to the Coronavirus/COVID-19 pandemic, please visit massart.edu/coronavirus. Please review the Technology department operations during Coronavirus-COVID-19 pandemic wiki article for information on access to Technology department facilities and services. Please submit technical issues and service requests to the help desk web customer portal, via email at helpdesk@massart.edu, or via phone 617.879.7888.
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Welcome to the Technology Knowledge Base

The MassArt Technology Knowledge Base (TKB) is a public repository of information about the use of technology at MassArt, including documentation and help for standard services provided to students, faculty, and staff. It is intended for both technical and non-technical audiences. Confidential information should not be stored in the Knowledge Base.

Technology department operations during Coronavirus/COVID-19 pandemic.

The Knowledge Base is designed to be a self-service tool, organized in a logical way, with tagged content and a comprehensive search function to help you find what you need. For additional ways to get support and service, see the Tech Central / Service Desk page.


Need Help?

Email: helpdesk@massart.edu

Call: (617) 879-7888

File a Ticket Online: helpdesk.massart.edu

Wiki: Technology Knowledge Base

Visit: Tower 312

Help Desk hours of operation are from 8:00am until 7:00pm M-F during the regular semester. Due to Coronavirus/COVID-19 pandemic, Tech Central is open from 8am until 1pm M-F for those with access to campus. Email and voice mail are checked between 8am and 5pm M-F.

Tech Central Twitter

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