For more information and updates on MassArt's response to the Coronavirus/COVID-19 pandemic, please visit Please review the Technology department operations during Coronavirus-COVID-19 pandemic wiki article for information on access to Technology department facilities and services. Please submit technical issues and service requests to the help desk web customer portal, via email at, or via phone 617.879.7888.
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This category includes software and applications installed on desktop computers at MassArt, from desktop productivity applications used in staff offices to creative software used in classrooms and studios.

For information regarding Enterprise Applications, please see the Enterprise Applications in the TKB. 


Need Help?


Call: (617) 879-7888

File a Ticket Online:

Wiki: Technology Knowledge Base

Visit: Tower 312

Help Desk hours of operation are from 8:00am until 7:00pm M-F during the regular semester. Due to Coronavirus/COVID-19 pandemic, Tech Central is open from 8am until 1pm M-F for those with access to campus. Email and voice mail are checked between 8am and 5pm M-F.

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